Here is the deal:
Exchanges/returns: You have 15 days after you receive the item to inspect your garment and deem it suitable for the wear and tear of your exercise and to decide if it fits well or not. If you would like to return your item it must not have been worn and the tags must be attached. You must also have your invoice and original packaging shipped with the package.
EXCHANGE
If you decide you want to exchange it for a different size or there is an issue (i.e. broken zipper, etc.) please contact info@ursportswear.com
- Example email:
Say Hi: Hello UR Sportswear,
Tell us what product you ordered and what the problem is: I purchased a size small and I need a medium can you email me a label? I ordered Just Rock Rosebud Arrows (that information is on the tags).
Say bye: Sincerely UR Friend,
Identify Yourself: Ivant Running
- We will respond by emailing you a return shipping label that you will print out and tape to the original packing.
- Please include the invoice with the garment otherwise we will not know where the new garment needs to be sent. On the
invoice please list:
- That it is an exchange.
- Then state what you want (e.g. a size medium in Rosebud/Arrows Print)
- An email or phone number where we can contact you with any questions
RETURN
If you decide that you want a return. NOTE: You must request a return 15 days after purchase and must be unworn with tags attached otherwise we will not be able to return the item. Please contact info@ursportswear.com
- Example email:
Say Hi: Hello UR Sportswear,
Tell why your are returning the item: They are awesome!! I am having trouble thinking of an example. Sorry.
Say bye: Sincerely UR Friend,
Identify Yourself: Rad I. Cale
2. In response to you we will then be emailing a shipping label that you will print out and tape to the original
packing.
3. Please include the invoice with the garment otherwise we will not know who the return is for. On the invoice please
list:
- That it is a return.
- Why you want to return the item
- An email or phone number where we can contact you with any questions.
ADDRESS:
UR Sportswear
PO Box 932
Edmonds, WA 98020